Your privacy is important to us. This privacy policy explains what personal information we collect when you use this website, how we use that information, and how we protect it.
Collection of personal information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, as well as cookies that are installed on your device. In addition, when you make a purchase or attempt to complete a transaction via our site, we collect personal information that you provide to us, such as your name, billing address, shipping address, e-mail address and telephone number. This information is required to process your orders.
Use of information
Maison Empereur is committed to protecting your personal data. Only our authorized personnel, trained to respect the rules of confidentiality, participate in the operation of the site.
We use the information we collect to process the orders you have placed, including processing your payments, shipping and providing invoices and/or order confirmations. In addition, we use this information to:
- Communicate with you
- Optimize and improve our website (for example, using Google Analytics 4 and Microsoft Clarity to understand how our customers navigate our site)
- Prevent fraud and improve the security of our website.
Information sharing
We share your personal information with third parties to help us use your personal information, as described above. For example we use Google Analytics 4 to help us understand how our customers use the site. You can find out more about how Google uses your information here: link to Google's privacy policy.
Data retention
We will retain your personal information for as long as is necessary to provide our services to you and to comply with our legal and tax obligations.
Privacy rights
If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us at the address below.
Contact details
If you have any questions about our privacy policy or wish to exercise your privacy rights, please contact us at eshop@empereur.fr